Welcome to Alamin Roasteries Company (“we,” “our,” or “us”). By accessing our website, placing an order, or using our services, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General Information

  • Alamin Roasteries Company is a specialty coffee roastery dedicated to sourcing, roasting, and delivering high-quality coffee to customers.
  • By using our website or services, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Use of the Website

  • You agree to use our website only for lawful purposes.
  • You must not attempt to interfere with the website’s security, data, or other users’ experience.

3. Products and Services

  • Product descriptions, prices, and availability are updated regularly. We strive for accuracy but cannot guarantee that all information is always correct.
  • We reserve the right to modify, discontinue, or limit products and services without prior notice.

4. Orders and Payments

  • Orders can be placed online, in-store, or through subscription services.
  • Payment must be completed using the available payment methods. Payment is processed securely through trusted third-party providers.
  • Prices include applicable taxes unless otherwise specified.

5. Shipping and Delivery

  • Shipping options and estimated delivery times are provided at checkout.
  • We are not responsible for delays caused by delivery partners or circumstances beyond our control.
  • Risk of loss passes to the customer upon delivery.

6. Returns and Refunds

  • Freshly roasted coffee may not be eligible for returns unless defective or damaged.
  • If a product is defective or damaged, please contact us within 7 days of delivery for a replacement or refund.
  • Refunds will be issued via the original payment method.

7. Subscriptions

  • Subscription services are billed according to the selected plan and schedule.
  • You may pause or cancel your subscription at any time through your account settings or by contacting customer support.
  • Refunds for subscription payments are subject to our discretion and policy terms.

8. Intellectual Property

  • All content on the website, including images, text, logos, and designs, is the property of Alamin Roasteries Company and protected by copyright laws.
  • You may not use, reproduce, or distribute our content without prior written permission.

9. Limitation of Liability

  • Alamin Roasteries Company is not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
  • We do not guarantee uninterrupted website access or error-free operation.

10. Privacy

  • Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Modifications

  • We may update these Terms and Conditions at any time. The latest version will always be available on our website.
  • Continued use of our website or services after changes constitutes acceptance of the updated terms.

12. Governing Law

  • These Terms and Conditions are governed by the laws of Lebanon.
  • Any disputes arising from these terms will be resolved under the jurisdiction of Lebanese courts.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us: